Customer Service
- Shipping & Delivery
- All items will be dispatched within 24hours of receiving your order confirmation.
Shipping Cost
Shipping cost is additional to the price of each item. Each customer is responsible for all shipping and any additional insurance charges.
- Privacy & Security
- Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
- Returns & Replacements
- Our Shipping Guarantee:
All items will be dispatched within 24hours of receiving your order confirmation.
- Return Policy
- Money Back Guarantee
In the unlikely event you are unhappy with your purchase, you are required to return the item in its original condition (including all original packaging and tags) within 48 hours for you to receive a full refund , minus shipping costs. Kindly allow up to 14 working days from the date the item has been received by us to process your refund/credit.
- Payment Information
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There are several payment methods that you can use with our online luxury shop. If you are in the territory of United Arab Emirates, you can opt to pay your order via Cash on Delivery. Otherwise, you can chose Paypal or pay with your Credit Card powered by MoneyBookers (Major Credit Cards Accepted).
With Paypal you can also use your Credit Card to add funds to your Paypal account in order to complete your order.
We do not collect any payment information, this is done through PayPal and MoneyBookers. PayPal and MoneyBookers are very secure payment gateways so you don’t have to worry about credit card information theft sent over the internet.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out.
- How To Access and Update Your Information
- You may access all your personally information obtained online by logging-in to your account. This allows you to make any necessary amendments or updates. You can access your account here.
- Data Security
- To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
